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Service Policy

Contact Us

Get in touch with HPzenAi for technical support, order queries, sales, and partnership enquiries.

Support Channels​

HPzenAi support is available to assist with product questions, installation guidance, connectivity issues, order queries, and warranty claims.

Steps​

  • Email: support@hpzenai.com — technical support, warranty claims, and order queries.
  • Support Center: Visit the HPzenAi Support page for self-service troubleshooting, FAQs, and ticket submission.
  • Sales & Partnerships: Use the Contact page for bulk order enquiries, channel partnership applications, and OEM requirements.
  • Business Hours: Support enquiries are typically responded to within 1 business day.
  • Guide Center: Browse the full HPzenAi product guide for installation, wiring, connectivity, and configuration documentation.